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Category Archives: Service Standards

Arrive Alive in Wilmington

We've all seen drivers do crazy things while driving to or from Wilmington. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. It's a wonder we even dare drive on Delaware roads.The truth is that all of us are distracted when we drive. Unfortunately, traffic, road construction and other external factors are beyond our control. The distractions inside our car, however, are things we can often control.Here's some things that'll give you more control in your car, and help keep your attention on the roads around Wilmington. Wilmington drivers who are 16 to 20 years old tend to be more distracted by the radio, CD or MP3 player. Wilmington drivers who are 20 to 29 are more distracted by passengers in the car, including small children. Those over age 65 tend to be more distracted by objects or events that are outside of the vehicle. Other factors like fatigue, stress and lack of sleep make it hard ... read more

On Board Diagnostics for Wilmington Motorists

Some Wilmington vehicle owners wonder why PONTE'S AUTOCARE and other Wilmington auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at PONTE'S AUTOCARE for a tricky automotive problem shouldn't be a surprise. In the Wilmington area, automotive diagnostics can cover quite a range. If you hear a noise in your vehicle brakes when you slow down in rush-hour traffic on a busy Delaware road, you pull off at the next off-ramp and take a quick visual check. That is usually enough to know what needs to be done. If you're having an intermittent problem with your vehicle engine, however, a PONTE'S AUTOCARE diagnosis may be much more involved.Much of the Wilmington driver's confusion comes when the problem involves the Check Engine light. The Check Engine light comes on when the engine management computer has sensed a problem. There's a common misconception among Delaware drivers that the trouble code tells the PONTE'S AUTOCARE technician exactly what's wron ... read more

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