Posted on 27 July 2012
Nowadays, Wilmington drivers are paying more at Delaware gas pumps. For some families it adds up to several hundred dollars every month. That's got to come out of the budget somewhere. This is one of the reasons many Delaware drivers are putting off buying a new car. They plan on keeping their old vehicle for a year or two longer than before.Even now, 2/3 of the personal vehicles on our local Wilmington, Delaware, roads have over 75,000 miles (120,000 kilometers) on them. The average age of vehicles is over nine years. And most people in the Wilmington area can't afford to be stranded or inconvenienced by a breakdown. So following a regular maintenance schedule, like personal diet and exercise plans, is actually critical to preserving your investment.Determining what to do for a higher-mileage vehicle can be challenging because many owner's manuals don't publish service intervals after 60,000 miles (100,000 kilometers). Thus, Wilmington drivers need to be better at keeping records ... read more
Posted on 12 July 2012
We find that a lot of Wilmington drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more to know about them than most of us have the time to learn. Maybe it's because vehicles have become so much more reliable that the average person just doesn't need to know as much to keep their vehicle on the road.You know, your local hospital has a Patient's Bill of Rights that they post throughout the hospital. We think our Wilmington automotive service customers also have a right to ask any question they need to understand what is wrong with their car and what it will take to fix it. They need to feel free to ask the cost and benefits of recommended services. And they certainly have a right to understand the financial end of the transaction.It's all about the communication. It's a little harder when you're trying to find the rig ... read more