Monthly Archives: May 2012

Wilmington Alignment Service

Your car might have an alignment problem if: it drifts or pulls to one side, your steering wheel is off center, you have uneven tire wear or your car doesn't feel like it handles right. When all of a vehicle's wheels are lined up exactly with each other, your wheels are in alignment. Running into potholes around Wilmington and smacking a curb or other object are great ways to knock your car out of alignment. Then, one or more of your wheels starts pulling in a slightly different direction and the problems begin.There are several things involved in an alignment check at PONTE'S AUTOCARE. First, there's an inspection of the steering and suspension systems - their components should be checked to see if anything's bent or broken. Then the tire condition needs to be inspected. From there, the vehicle is put on an alignment rack and an initial alignment reading is taken. If all four wheels are adjustable, they are lined up perfectly parallel with the vehicle's center line. If the b ... read more

Categories:

Alignment

Wilmington Customer Detective Work

One might say the most challenging part of being an automotive service technician at PONTE'S AUTOCARE in Wilmington is diagnosing a problem before it can be fixed.Cars in Delaware are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it's not something obvious, it's easy for the customer to focus on the fixing and not the diagnosing.Let us at PONTE'S AUTOCARE introduce you to something we'll call 'Customer Detective Work' –  helping your technician find clues to what's wrong.We start with the detective basics: What, Where and When. Play along with me; You come in to PONTE'S AUTOCARE and your car is making a funny sound... Q: Where's the sound? A: Around the right front wheel. Q: What kind of sound? A: Kind of a cl ... read more

The Harm in Skipping an Oil Change for Wilmington Drivers

People in Wilmington have been hearing a lot about higher oil change intervals these days. Maybe you're wondering: What are the key issues?Some new vehicle manufacturers are now recommending much higher oil change intervals than they have in the past. As much as 5,000 to 8,000 miles (8,000 km to 13,000 km) or more. This practice came under scrutiny when four of the largest new vehicle manufacturers announced that owners like those in Wilmington were experiencing engine damage resulting from these higher oil change intervals.The manufacturers' standard oil drain service for particular vehicles was scheduled at around 7,500 miles/12,000 km. People following these recommendations were experiencing engine damage. It turns out that oil sludge was building up. This caused small oil passages to clog and engine parts to fail.What causes oil sludge? It's a factor of time and mileage. There are hot spots in every engine that cause oil burn off that leads to sludg ... read more

Categories:

Maintenance

Selecting New Tires and Wheels

Some of us Wilmington drivers just love tires. All those little rubber hairs on new tires and the smell is wonderful. We live in a great time for tires. No matter how you drive around Delaware, where you want to go or the look you're after; there is a tire for you.The same is true about wheels. The hardest part is choosing from the thousands of wheels available at Delaware tire shops.The team at PONTE'S AUTOCARE can help you get some things in mind before you make a purchase. Let's start with function and think about how you drive.For example, maybe you have a large SUV but you don't drive off-road around Delaware, so an off-road tread isn't important. Also, because you are not out bouncing over rocks in the Delaware backcountry, you don't need a high profile tire to protect your rims. So that means you can probably go with the low-wide look.If you have a winter season with rain and snow or if you find you need better ice and snow performance, they make great, high-performance sno ... read more

Categories:

Tires and Wheels
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