Yearly Archives: 2018

Wishy-Washy in Wilmington

Perhaps you've found yourself driving when something all of a sudden splashes on your windshield, obstructing your view. You know that sinking feeling when you try to turn on the windshield washers and no fluid comes out. Now you're blinded even more. What can you do? The best thing is to make sure your windshield washer fluid is always topped off and ready for these situations. You probably figure you'll grab a bottle of that blue stuff you see in the store. But is that really the right choice? One thing you know ISN'T the right choice is plain water. It can freeze when temperatures drop. Plus, when it's close to the freezing mark outside, spraying water on your windshield can freeze, turning it literally into frosted glass and blinding you suddenly. Water freezing in your vehicle's washer lines can also damage them. There are different types of windshield washer fluid made for different climates. Many have alcohol to prevent them from freezing; their label will usually tell you at wh ... read more

Not So Hot in Wilmington

When the weather turns cold, it's nice to crank up the furnace and enjoy the heat. But if your home's furnace doesn't work, it's not too comfortable. Same goes with your vehicle. When the heater's not working, things can get miserable. It could also signal some major problems, which we'll discuss later. A vehicle's heating system is fairly complicated. It's made up of several parts, including a blower motor/fan, a heater core and some mechanical and electrical components. In basic terms, a vehicle's engine warms up coolant which is then sent to the heater core (which is kind of like a small radiator) behind the dash. That blower motor sends cold air through the heater core which heats up the air. Voila! Heat. Diagnosing problems in this system takes a trained mechanic because of the different possible issues. Your heater core may need replacing; they are sometimes in tight spots and may be difficult to work on. Another possible problem could be a defective thermostat, which regulates h ... read more

Categories:

Cooling System

For Brakes' Sake (Brake Rotor Service in Wilmington)

Think of how much abuse your brakes take. Day in and day out, they stop your vehicle when it's going fast and when it's going slow. Maybe your vehicle has been vibrating when you brake, or maybe it seems like your stopping distance is a little bit longer than it used to be. Then it's time to get your brakes checked out. After all, you have to be able to stop if you want to be safe. Nearly all newer vehicles have disc brakes on the front, and many have that type of brake on all four wheels. That makes it likely you'll be getting disc brakes fixed at some time in your vehicle's lifetime. Knowing how disc brakes work is as easy as riding a bicycle. If your bike had hand brakes, you'll probably remember a mechanism that squeezed a couple of pads on each side of your bicycle wheel when you applied the brakes. Disc brakes are similar; but instead of the bike wheel, there's a metal disc instead. If that disc is warped or has irregularities in it, it's going to vibrate. It used to be that roto ... read more

Categories:

Brake Service , Brakes

Steering Clear in Wilmington

Those who know vehicles believe the steering system may be the most vital component of them all. Perhaps you've found over the years your steering has gotten loose. Or maybe suddenly, your steering wheel has gotten very hard to turn. Let's steer you in the direction of understanding why this may be happening. First, loose steering. This can likely be the result of wear and tear on the components that connect the steering mechanism with the wheels. Those parts can be ball joints, Pitman arms or tie rods. These parts take a lot of abuse on the road, thanks to railroad tracks, potholes, uneven surfaces: you name it. It's important that they be checked regularly and maintained at PONTE'S AUTOCARE. Second, the hard-to-turn wheel. Virtually all vehicles on the road have power steering. There are a couple of different types, though, so let's deal with each. By the way, when they fail, your vehicle's steering can suddenly go from easy peasy to really hard to control. Some vehicles have hydraul ... read more

Categories:

Steering

Trickle Down Technology

Recently, Nissan introduced the latest version of its Leaf, the company's electric car. It has many new features, including something called e-Pedal. It allows the driver to let up on the accelerator and, unlike a gasoline engine car, the Leaf doesn't just slowly lose speed; letting off the throttle pedal brakes the car in a very controlled way, using regenerative and sometimes friction brakes. With practice, a driver can go for a fairly long time without touching the brake pedal. Another system, similar to those found in self-driving vehicles, can steer the car to keep it in the center of the lane using a camera and radar. It literally watches the lane markers and, of course, doesn't work well in snow that obliterates those markers. But the technology is impressive and can greatly reduce fatigue on long trips. In fact, much of this technology has "trickled down" from research on autonomous vehicles, such as adaptive cruise control that slows down your vehicle (even to a stop) if the v ... read more

The Engine Gets a Boost (Turbocharged Engine Maintenance)

If someone told you that your vehicle could have the same power but with a smaller engine, wouldn't that sound like great idea? Just think, a smaller engine would save you money at the gas station and you'd still get the same horsepower. The technology to do just that has been around for a long time. It's called a turbocharger. Race cars and other performance vehicles have been using turbochargers for years. It gives them a power boost without the need of a bigger engine, saving them fuel and pit stops. Automakers have offered turbo gasoline and diesel engines for years, but there were problems with durability. Plus drivers had to make some driving adjustments with the way turbos delivered power. Newer turbos, though, have been vastly improved, and manufacturers are including them in more models. For example, Jeep offers its 2019 Cherokee with a choice of two engines that each make about 270 horsepower. One is a 4-cylinder turbocharged engine and the other is a 6-cylinder conventional ... read more

What is a TSB? (Technical Service Bulletins)

If your vehicle had something in its design or production that the manufacturer had figured out had an unanticipated problem, you'd want to know about it. And you'd want it fixed. There is something that can help drivers with just such a scenario. It's called a Technical Service Bulletin, or TSB. Here's what a TSB is. Vehicle design and manufacturing is a very complex process. Aftrer every vehicle is introduced, the more units there are on the road, the more likely weaknesses in parts or design will start to show up. Automakers gather data on the issues and how best to fix them. Then they send out TSBs (usually in the first year of the new model) so technicians will know to look for those problems and what to do about them. There may be more than one cause of a problem with a vehicle so there may be more than one TSB for an issue. A TSB can be issued for anything from failing water pumps to strange noises to smelly headliners. A TSB and a recall aren't the same thing. A recall is issue ... read more

Make your Service Visit at PONTE'S AUTOCARE a Good One

Most people don't love going to get their vehicle serviced, but it's one of those things you just have to do. So you might as well get the most of out of it. There are some steps you can take that will likely help you get the best results possible. For one thing, it's important to describe your problem (or problems) to the service advisor accurately and clearly. If your vehicle is making a noise, for example, take time to really listen to it and think of the best way to describe it. Does it increase in speed when you go faster? If you feel a vibration somewhere, where in the vehicle does it seem to originate? Some service advisors recommend writing things down. That way the driver won't forget any important clues that could lead to a successful resolution of the problem. Another thing is to make sure your vehicle is cleaned out and free of junk. That way the technician can access those nooks and crannies where some vital components may be. If your vehicle is full of strollers, boxes or ... read more

What Wilmington Customers like About Us at PONTE'S AUTOCARE

A big part of the service we provide at PONTE'S AUTOCARE for our Wilmington customers is education. We want you to feel confident with your service decisions. And we're always open to questions from our valued Wilmington area customers. Even though we try to be proactive in our PONTE'S AUTOCARE automotive education, we sometimes get busy fixing vehicles and need a reminder. Please, just ask. We've found our Wilmington customers like the service reminders. They've grown to trust that our recommendations are based on the vehicle manufactures’ published maintenance schedules and that PONTE'S AUTOCARE is not just pulling them out of the air. We know that people in Wilmington live a busy life with a lot more to think about than wondering if it's time to replace the PCV valve on their vehicle. Part of our PONTE'S AUTOCARE service process is checking the vehicle manufacture's schedule to make sure we don't overlook service. We hope Delaware drivers a ... read more

Don't Be Fuelish

If you smell gasoline in your vehicle, pay attention to your nose. That's because it has an important message for you. Newer vehicles should never have a gasoline smell inside. One of the most dangerous conditions can come when your fuel line system has a leak or multiple leaks. Vehicles with fuel injectors are under pressure, meaning a crack or small hole in a fuel line can allow vaporized fuel to escape, sometimes around hot engine parts. Gasoline vapor and hot metal? You see the problem. One of the most common causes of a gasoline smell inside a vehicle is a fuel tank leak. The gas tank can rot or be punctured by road debris. A PONTE'S AUTOCARE technician can evaluate the condition of your fuel tank and suggest either repair or replacement. Fuel injectors can develop small leaks around their seals or O-rings. Those can deteriorate over time as the material they are made of gets old and less flexible. A technician can replace those parts. Modern vehicles contain something called a ch ... read more

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Ponte's Auto Care (302) 478-9786 For Assistance.