Articles:

Make your Service Visit at PONTE'S AUTOCARE a Good One

Most people don't love going to get their vehicle serviced, but it's one of those things you just have to do. So you might as well get the most of out of it. There are some steps you can take that will likely help you get the best results possible. For one thing, it's important to describe your problem (or problems) to the service advisor accurately and clearly. If your vehicle is making a noise, for example, take time to really listen to it and think of the best way to describe it. Does it increase in speed when you go faster? If you feel a vibration somewhere, where in the vehicle does it seem to originate? Some service advisors recommend writing things down. That way the driver won't forget any important clues that could lead to a successful resolution of the problem. Another thing is to make sure your vehicle is cleaned out and free of junk. That way the technician can access those nooks and crannies where some vital components may be. If your vehicle is full of strollers, boxes or ... read more

What Wilmington Customers like About Us at PONTE'S AUTOCARE

A big part of the service we provide at PONTE'S AUTOCARE for our Wilmington customers is education. We want you to feel confident with your service decisions. And we're always open to questions from our valued Wilmington area customers. Even though we try to be proactive in our PONTE'S AUTOCARE automotive education, we sometimes get busy fixing vehicles and need a reminder. Please, just ask. We've found our Wilmington customers like the service reminders. They've grown to trust that our recommendations are based on the vehicle manufactures’ published maintenance schedules and that PONTE'S AUTOCARE is not just pulling them out of the air. We know that people in Wilmington live a busy life with a lot more to think about than wondering if it's time to replace the PCV valve on their vehicle. Part of our PONTE'S AUTOCARE service process is checking the vehicle manufacture's schedule to make sure we don't overlook service. We hope Delaware drivers a ... read more

Don't Be Fuelish

If you smell gasoline in your vehicle, pay attention to your nose. That's because it has an important message for you. Newer vehicles should never have a gasoline smell inside. One of the most dangerous conditions can come when your fuel line system has a leak or multiple leaks. Vehicles with fuel injectors are under pressure, meaning a crack or small hole in a fuel line can allow vaporized fuel to escape, sometimes around hot engine parts. Gasoline vapor and hot metal? You see the problem. One of the most common causes of a gasoline smell inside a vehicle is a fuel tank leak. The gas tank can rot or be punctured by road debris. A PONTE'S AUTOCARE technician can evaluate the condition of your fuel tank and suggest either repair or replacement. Fuel injectors can develop small leaks around their seals or O-rings. Those can deteriorate over time as the material they are made of gets old and less flexible. A technician can replace those parts. Modern vehicles contain something called a ch ... read more

A Stitch in Time at PONTE'S AUTOCARE

You probably have heard that expression, "A stitch in time saves nine." In other words, if you fix an issue at its early stages, it will prevent a much more difficult problem later. That's certainly the case with your vehicle, and here's a true story to demonstrate it. A driver noticed his vehicle was due for an oil change, so he took it in to his service facility early in the morning so he could wait while the work was performed. The technician routinely checks the battery on vehicles just before extreme weather is approaching (cold or hot), so with winter coming up, he hooked up the load tester (it measures voltage while a load is put on the battery). It showed the battery wasn't holding a charge well. The technician checked the manufacturing date on the battery, too (most batteries have a date stamped in code somewhere on them). The date showed it was five years old. While batteries can last more than five years, many technicians say you should expect to get anywhere from three to s ... read more

Dashboard's a Funny Name (Instrumental Panel Warning Lights)

Every day you drive, you're sitting behind the dashboard. But how in the world did it get that name? Back in the days of the horse-drawn carriage, horses would kick up dirt and mud on the driver and passengers, "dashing" debris against the carriage. So those who built carriages began installing a board to protect them. So, dash-board. Dashboard. The dashboard is still there, though changed quite a bit from the early days. Now its main purpose is to house the controls and instruments for your vehicle's systems. Of course, you have the speedometer, tachometer and gas gauge. But there are four warning lights you need to pay attention to on your dashboard and instrument panel. Some of these may even be gauges, depending on your model of vehicle. Regardless, paying attention to them is a good idea if you want your vehicle to keep going as long as possible. Oil pressure—The oil pressure light will come on if your engine doesn't have enough pressure in its system. Low oil pressure means ... read more

Hold the Oil! (Oil Pan Gasket Replacement)

You've likely heard how important oil is to your vehicle's engine. Did you know that there's one part that's responsible for holding that oil so you can use it every day? It's called the oil pan, and it sits at the bottom of the engine. The oil pan is a vital, though simple, part of your engine's lubrication system. Oil circulates through parts of your engine to keep them lubricated. It reduces friction so everything works smoothly. Without oil, friction would quickly destroy your engine. The oil pan keeps that oil contained in the lubrication system, so it's important that the oil doesn't leak out. Since it's a metal part attached to another metal part, there is a gasket between the oil pan and the part of the engine it attaches to. Various things can put stress on the oil pan and gasket, including weather extremes, the speed you're traveling and the condition of the oil. You may drive over a couple of bad roads and kick up debris onto your oil pan. All this wear and tear, heat and ti ... read more

Categories:

Maintenance , Oil Change

Give me a Brake (Light)!

If that little brake warning light pops up on your dash, do you know what it means? Well, if you said no, you wouldn't be alone. You know it has something to do with your brakes, but exactly what? You're not sure. One of the reasons is that it could mean a lot of different things. It could be something simple, like you put your parking brake on and forgot to take it off. Easy fix, you're on the road in seconds. Or, it could mean there's something wrong with your anti-lock brake system. That is a pretty complex symphony of speed sensors, computers and wiring, and sometimes things get a little out of whack. You could have a defective sensor or some wiring may have gotten damaged or come loose. A trained technician at PONTE'S AUTOCARE with special equipment can sort it all out. It's also possible you have low brake fluid. That could be caused by a number of things. One simple reason is that your brake pads have worn down. Replacing them could solve the problem. Another possibility is that ... read more

Categories:

Brake Service , Brakes

Don't Stack the Mat

In the sloppy cold weather months, you might be tempted to pick up an all-weather mat and throw it on top of the mats you already have in your vehicle. After all, double protection is better, right? In this case, wrong. Here's why. It's important to keep the accelerator and brake pedals clear so they can function the way they are supposed to. Stacking mats in the driver's side footwell can make them sit up too high on the floor. That can, in turn, jam your accelerator pedal forward, causing your vehicle to unintentionally speed up; it may get stuck in that position. Same thing applies to the brake pedal. The mats can get caught underneath it and prevent you from stopping. Here are some other good practices when it comes to mats. It's best to get those designed for your vehicle. They are shaped to fit your specific car, truck, van or SUV. Ill-fitting mats can have the same untended consequences as stacked mats. Good mats will have either a Velcro-type fastener on the back of them or a h ... read more

Procrastination Prevention in Wilmington

Every one of us has a little procrastinator inside us. Some put off getting our teeth cleaned. Others put off answering our emails. Yet others put off calling friends and family (sorry, Uncle Joe). And there are those of us who put off getting our vehicle's service done, whether it's a repair or regular maintenance. You may make the excuse that you don't have time, it can wait until tomorrow, you have other things to do. Well, there are some things you should NEVER put off when it comes to your vehicle because that procrastination could have dire consequences down the road. The biggest one is changing your oil. Yes, it's one of those things you may hear somebody nag you about, but changing your vehicle's oil regularly is probably the one thing that will do the most to keep things running smoothly… and well. It's the lubricant that keeps metal engine parts from wearing out. Oil doesn't last forever and it gets dirty, so you have to swap it out for fresh every so often. How often ... read more

The Edible Engine

You may have had a friend whose vehicle was the victim of hungry rodents.  After all, mice, rats and squirrels—even rabbits—have been known to gnaw on wires in engine compartments, causing vehicle electrical systems to go haywire.  They can disable a vehicle completely and be very expensive to fix. In 2017, some drivers noticed their vehicle's wiring was being chewed and found out the automaker was using a relatively new material for covering their wires: soy.  Many of the repairs to their new vehicles weren't covered under warranty by the manufacturer when it was discovered rodents were eating the wiring.  So the owners filed a class action suit, saying the soy covering was essentially baiting the critters.  The automakers tell a different story, saying mice, rats and squirrels have been chewing through wire insulation long before it was made out of soy.  Regardless of what the insulation is made of, vehicle owners should make sure rodents are ... read more

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